Shipping policy
Shipping policy
UK - IF PURCHASING x1 PRODUCT FROM XL NUTRITION, THE HEALTH PROJECT OR EFECTIV Shipping is as follows (Excludes shaker cups)
|
Delivery Type |
Cost |
Courier |
Timings |
|
Standard Delivery (Orders below £45) |
£4.99 |
Royal Mail or Evri |
2-4 Working Days |
|
FREE Standard Delivery - (orders £45 or over) |
FREE |
Royal Mail or Evri |
2-4 Working Days |
|
Next Working Day Delivery |
£5.99 |
DPD Local |
Orders placed before 4pm Mon - Fri will be delivered the next working day. Any orders placed after 4pm on this service will be delivered within 2 working days. |
|
Saturday Delivery |
£8.99 |
DPD Local |
Orders placed before Friday 4pm will be delivered Saturday. Any order placed after 4pm on a Friday will be delivered the following Saturday. |
UK - IF PURCHASING PRODUCTS THAT DO NOT INCLUDE x1 Item (excluding shakers) FROM XL NUTRITION, THE HEALTH PROJECT OR EFECTIV Shipping is as follows
| Delivery Type | Cost | Courier | Timings |
|
Standard Delivery (Orders below £80) |
£4.99 | Royal Mail or Evri | 2-4 Working Days |
|
FREE Standard Delivery - (orders £80 or over) |
FREE | Royal Mail or Evri | 2-4 Working Days |
| Next Working Day Delivery | £5.99 | DPD Local | Orders placed before 4pm Mon - Fri will be delivered the next working day. Any orders placed after 4pm on this service will be delivered within 2 working days. |
| Saturday Delivery | £8.99 | DPD Local | Orders placed before Friday 4pm will be delivered Saturday. Any order placed after 4pm on a Friday will be delivered the following Saturday. |
All of the following postcodes will be offered a 2-5 working day service with Royal Mail and not services from the above table. Delivery will be FREE on orders over £45 if purchasing any item from XL Nutrition, The Health Project OR Efectiv (excluding shakers)
Orders over £45 that do not include items (excluding shakers) from XL Nutrition, The Health Project OR Efectiv will incur a £4.99 shipping charge unless the order is over £80 in which case it will be FREE
PO40, PO41, BT, IM, GY, JE, AB36-38, AB40-49, AB55-56, FK, IV, KW, PA, PH, HS, KA, PA, ZE
International Shipping
*ALL EUROPEAN SERVICES ARE SUSPENDED UNTIL FURTHER NOTICE DUE TO NEWLY INTRODUCED REGULATIONS AS A RESULT OF ONGOING BREXIT CHANGES*
All prices below include the new charges post-Brexit. Due to the UK now leaving the EU, duties, Custom Charges and Admin Fees have been introduced and unfortunately, this means that we have had to raise the prices of shipments.
The good part is that the customer does not have to pay or do anything to clear the orders so the delivery process can remain smooth however in the early days we have no doubt that there will be delays at custom checks whilst everyone gets used to the new set up, therefore we have expanded the time frame to 5-15 working days to manage expectation levels.
If you need your parcel sending to a European or US destination then we have you covered. Discount Supplements provides a delivery service to 20 destinations using globally trusted courier companies DHL and DPD for the vast majority of orders, with goods placed on a fully tracked service. Please be aware that we are unable to avoid customs delays as this is unfortunately out of our control and if this does happen to your parcel we apologise for any inconvenience caused.
We are continually looking at the possibilities of expanding our reach to even more destinations and we are always striving to obtain the best rates available.
Please note that orders over 30kg will require a shipment quote and deliveries to Europe are not available on selected pieces of fitness equipment. If you require any further information please do not hesitate to contact us.
Austria - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£22.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£27.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£32.99 |
DPD |
5-15 Working Days |
Belgium - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£19.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£24.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£29.99 |
DPD |
5-15 Working Days |
Bulgaria - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£34.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£40.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£45.99 |
DPD |
5-15 Working Days |
Canada
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 2kg |
£40.00 |
DHL |
5-15 Working Days |
|
2kg – 5kg |
£55.00 |
DHL |
5-15 Working Days |
|
5kg – 10kg |
£60.00 |
DHL |
5-15 Working Days |
Croatia - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£32.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£37.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£42.99 |
DPD |
5-15 Working Days |
Czech Republic - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Denmark - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£22.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£27.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£32.99 |
DPD |
5-15 Working Days |
Estonia - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£27.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£32.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£37.99 |
DPD |
5-15 Working Days |
Finland - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£22.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£37.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£42.99 |
DPD |
5-15 Working Days |
France - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£22.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£27.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£32.99 |
DPD |
5-15 Working Days |
Germany - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£19.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£24.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£29.99 |
DPD |
5-15 Working Days |
Gibraltar
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£27.99 |
DHL |
5-15 Working Days |
|
10kg – 20kg |
£32.99 |
DHL |
5-15 Working Days |
|
20kg – 30kg |
£37.99 |
DHL |
5-15 Working Days |
Greece - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£32.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£37.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£42.99 |
DPD |
5-15 Working Days |
Guernsey
|
Price Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
Order Under £80 |
£4.99 |
Royal Mail |
2-5 Working Days |
|
Order Over £80 |
FREE |
Royal Mail |
2-5 Working Days |
Hungary - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Ireland
|
Weight Bands (Maximum weight 20KG) |
Cost |
Courier |
Timings |
|
0kg – 3kg |
£13.99 |
Royal Mail |
2-11 Working Days |
|
3kg – 10kg |
£19.99 |
Royal Mail |
2-11 Working Days |
|
10kg – 20kg |
£23.99 |
Royal Mail |
2-11 Working Days |
Isle of Man
|
Price Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
Order Under £80 |
£4.99 |
Royal Mail |
2-5 Working Days |
|
Order Over £80 |
FREE |
Royal Mail |
2-5 Working Days |
Italy - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Jersey
|
Price Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
| Order Under £80 |
£4.99 |
Royal Mail |
2-5 Working Days |
| Order Over £80 |
FREE |
Royal Mail |
2-5 Working Days |
Latvia - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Lithuania - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Luxembourg - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£19.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£24.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£29.99 |
DPD |
5-15 Working Days |
Netherlands - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£19.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£24.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£29.99 |
DPD |
5-15 Working Days |
Portugal - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Romania - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£32.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£37.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£42.99 |
DPD |
5-15 Working Days |
Slovakia - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Slovenia - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Spain - SERVICE CURRENTLY SUSPENDED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Sweden - REMOVED DUE TO MAJORITY OF PRODUCTS BEING CLASSIFIED AS PROHIBITED
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£25.99 |
DPD |
5-15 Working Days |
|
10kg – 20kg |
£30.99 |
DPD |
5-15 Working Days |
|
20kg – 30kg |
£35.99 |
DPD |
5-15 Working Days |
Switzerland
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 10kg |
£27.99 |
DHL |
5-15 Working Days |
|
10kg – 20kg |
£32.99 |
DHL |
5-15 Working Days |
|
20kg – 30kg |
£37.99 |
DHL |
5-15 Working Days |
USA
Canada
|
Weight Bands (Maximum weight 30KG) |
Cost |
Courier |
Timings |
|
0kg – 2kg |
£25.00 |
DHL |
5-7 Working Days |
|
2kg – 5kg |
£40.00 |
DHL |
5-7 Working Days |
|
5kg – 10kg |
£50.00 |
DHL |
5-7 Working Days |
