Where is my Discount Supplements order?

Check your dispatch confirmation email for a tracking link. DPD orders can be tracked at dpd.co.uk and Royal Mail orders at royalmail.com. If you have not received a dispatch email within 2 working days of ordering, contact us via live chat.

How do I return an item to Discount Supplements?

Email support@discount-supplements.co.uk with your order number and reason for return. You have 14 days from delivery to request a return on unopened items.

What are Discount Supplements' opening hours?

9am to 5pm, Monday to Friday (UK time). Closed on weekends and bank holidays. Orders placed outside these hours are dispatched on the next working day.

Does Discount Supplements offer trade or wholesale pricing?

Yes, we supply gyms, personal trainers, and retailers. Email support@discount-supplements.co.uk with details of your business and requirements. Trade enquiries are typically answered within 1-2 working days.

GET IN TOUCH

Contact Us

Get in touch with our Hull-based team. We are available 9am to 5pm, Monday to Friday.

Last updated: April 2026

Looking for answers first? Check our Help Centre for instant answers to common questions.

Live Chat

Fastest response. Click the chat icon in the bottom-right corner of any page.

9am-5pm Mon-Fri

support@discount-supplements.co.uk

Response within 1 working day

Phone

01482 606022

9am-5pm Mon-Fri

Which Contact Method to Use

Enquiry Type	Best Method	Expected Response
Order tracking or delivery update	Live chat	Instant
Returns or refunds	Email (include order number)	1 working day
Product questions	Live chat or email	Instant or 1 working day
Trade or wholesale enquiries	Email	1-2 working days

Quick Answers

Check your dispatch confirmation email for a tracking link. DPD orders can be tracked at dpd.co.uk and Royal Mail orders at royalmail.com. If you have not received a dispatch email within 2 working days of ordering, contact us via live chat for an instant update.
Email support@discount-supplements.co.uk with your order number and reason for return. You have 14 days from delivery to request a return on unopened items. See our full refund policy for details.
9am to 5pm, Monday to Friday (UK time). We are closed on weekends and bank holidays. Orders placed outside these hours are dispatched on the next working day.
Yes, we supply gyms, personal trainers, and retailers. Email support@discount-supplements.co.uk with details of your business and requirements. Trade enquiries are typically answered within 1-2 working days.