My Account

Registering is simple!

Just click the 'My account' button at the top of this page to sign up.

It's easy to make changes to your details.

Log-in to your account and you'll find all the options you need.

Don't worry, head over to the log-in page and select 'Forgotten your password' and following the instrucitons form there.

We don't want to lose you.

But if you want to stop receiving emails from us, just scroll to the bottom of an email and click 'Unsubscribe'.

Ordering

You can browse via search, goal, category or jump straight to you favourite brand. Shopping is easy and help and advice is always at hand on our free phone number. Once you have viewed the reviews and have made your choice simply place the items in your basket and move onto the shopping cart (top right hand side of the page) this will let your preview your items before you check-out with our secure payment options.

Of course! Click on the shopping cart icon at the top of the page and you can view your items.

Use the + and - icons to change the quantity. If you want to remove an item, click the 'remove' button.

We want to make it easy for you to buy your favourite supplements. Whether that be via phone or our online shop.

Sure! When you reach the delivery stage of check-out, you can add any address you want the order delivered to.

If you are not 100% happy with your goods upon receipt then please inform us within 48 hours and provide an image.

Images must include all of the following shots: The shipping label on the box; The outside of the box; The packaging; The amount of powder lost/spilt; The product showing any cracks or splits.

Failure to provide all above images may result in us being unable to fully replace or refund the damaged items received

Sometimes mistakes can happen.

If your order is missing an item, or is the wrong order all together, please get in touch with our team and we will be happy to help resolve the situation.

You can find details at the bottom of this page.

Delivery

This will depend on the delivery option that you select. 95% of our orders will be delivered within 48 hours unless you pay for guaranteed next day at £3.99. These will be with you the next working day when ordered before 4.00pm

We use Royal Mail for smaller items such as Capsule products and Creatine up to 1kg. These should arrive with you at your normal “Post Man” delivery time. For larger items over 1kg we use a courier service; they operate between 9.00am and 8.00pm.

Please see our Shipping Policy for full details.

If you're away when your delivery arrives, you will receive a calling card.

This card will have re-delivery and collection details.

Returns

See our Returns Policy page for full details.

Get in touch with our support team who will be happy to help you with any returns.

Customer support

0800 6122 220

Send a message

support@discount-supplements.co.uk