Contacting us, and your data

How to reach us

Email: support@discount-supplements.co.uk Phone: 01482 606022

We're a small team in Hull, so you'll usually be dealing with the same people rather than a call centre.

To get a faster answer

Include your order number in your first message. It's in your confirmation email and starts with 1004. Without it we have to come back and ask, which adds a day.

If you're reporting a damaged or faulty product, attach photos and the batch number straight away rather than waiting for us to ask.

Before you email

A lot of things are quicker to do yourself:

  • Changing your address, swapping a flavour or cancelling an order that hasn't shipped: use My Orders on this help centre
  • Tracking a parcel: use the link in your dispatch email
  • Delivery costs and timings: see our delivery article

Your data and your account

If you'd like us to delete your account and the personal data we hold, or you'd like a copy of it, email support@discount-supplements.co.uk with "Data request" in the subject line. We'll confirm what we need from you to verify it's really your account before we action anything.

To stop marketing emails without deleting your account, use the unsubscribe link at the bottom of any email.

Company details

Peak Health Distribution Ltd, trading as Discount Supplements Registered in England and Wales, company number 04708785 Clay Street, Hull, HU8 8HA

Still need help

Can't find what you're looking for? Reach out and we'll sort it