The most common reasons
Welcome codes are for new customers only. Our welcome offer is 10% off your first order. If you've ordered with us before, the code won't apply, even if it was a long time ago or you used a different email address on the same card.
Some brands are excluded. Discount codes don't work on Optimum Nutrition or BSN products. If your basket contains one of those alongside other items, the code may be rejected.
The code may have expired. Promotional codes usually run for a limited period.
Only one code per order. Codes can't normally be stacked or combined with another offer.
Check the basics
- Watch for extra spaces when pasting the code in
- Codes aren't case sensitive, but typos are easy to make
- Make sure you're applying it at checkout, not in the basket
Our prices are already discounted
We price competitively across the whole range, which is why our codes are targeted rather than blanket. Some products carry very little margin, which is why they're excluded from code discounts.
Still stuck?
Get in touch and tell us the code you're trying and what's in your basket, and we'll tell you exactly what's happening and what we can do.
Email support@discount-supplements.co.uk or call 01482 606022.
